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Qualifications and certificates

For
  • Head office
  • Partner
  • Team
Works in the browser and in the appUpdated

For qualifications you record certificates with or without an expiry date. Head office decides which ones exist; the partner keeps them for their team; employees submit their own certificates.

Qualification types (head office)

  1. In the browser, open “Menu” → “Team” → “Staff”, then “Qualifications” under “Tools” and “Manage qualifications”. As head office, you find the page under “Menu” → “All settings” → “Qualification types”.

  2. Tap “New qualification type”, or “Edit” for an existing one.

  3. Enter “Name”, “Description” and “Valid (months)” (empty = no limit), plus “Minimum per location” and the roles under “Required for”.

  4. If needed, choose a course under “Academy course counts as proof”. Turn on the notice in the rota so you see when nobody with the qualification is scheduled in a shift.

  5. Tap “Save”.

Preset types include health instruction under § 43 IfSG (the German Infection Protection Act), first aider, fire warden, hygiene training, allergen training and occupational safety briefing. Switch off a type that already has certificates instead of deleting it. Head office only sees figures per location, never names.

Record or submit a certificate

  1. Employer: “Record certificate” in the person's file. Employees: “Submit certificate” under “My personnel file” (browser) or “My certificates” in the profile (app).

  2. Choose the “Qualification”, enter “Obtained on” and optionally “Valid until” (empty = calculated) or “No expiry”.

  3. Enter who it was “Issued by” and upload the certificate under “Proof (photo or PDF)”.

  4. Tap “Save”.

The employer checks submitted certificates under “To check” with “Confirm” or “Reject” (with a reason). The “Location qualifications” overview shows “valid”, “expiring”, “expired”, “missing” or “being checked” for each person. There is a reminder 30 days before expiry.

Notice in the rota

If the rota notice is turned on for a qualification (preset for first aider), the rota shows “Shift qualifications” above the grid when nobody with a valid certificate is scheduled in shifts. It is only a notice and does not block anything.

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Didn't find what you need?

Inside Symiko, “Help” is always there – in the browser the question mark at the top, in the app under “Menu”: there you'll find the handbook, your support contact and the “Create ticket” button. Questions about your own processes are best answered by your head office. For questions about Symiko itself, write to us at hello@symiko.de.