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Creating and taking part in surveys

For
  • Head office
  • Partner
  • Team
Works in the browser and in the appUpdated

You find surveys in “Menu” under “Surveys”: as a partner in the “Communication” group, as head office in the “Team” group. Head office and partners can create them; everyone who is invited can take part.

Create a survey

  1. Tap “New survey” and choose a template – “Employee satisfaction (short)”, “Recommendation” (eNPS), “30-day onboarding review”, “Exit survey” – or “Blank survey”.

  2. Enter a “Title” and an “Introduction”, and under “Schedule” choose one-off, repeating, or automatic after someone joins or before someone leaves.

  3. Set “Start”, “End” and the “Response window (days)”, and under “Who is asked?” choose roles and locations.

  4. Decide whether you want an “Anonymous survey”, and set the minimum group size (“Only show results from this many responses”, at least 3).

  5. Adjust the “Questions” and tap “Start survey”.

Important: Whether a survey is anonymous cannot be changed later. Anonymous answers are stored without names; results only appear after the end and only for groups that reach the minimum size.

In the browser
Put together your own questions and see all results.
In the app
Start surveys from templates (“Start from a template”) and take part. You put together your own questions in the browser.

Take part

Under “Your surveys” tap “Take part”, answer the questions and tap “Submit answers”. You can only submit once. You also see open invitations in the feed on “Home” (“New survey – take part now”) and in your tasks.

Results

The results page shows “Participation”, “Results” and “Over time”. There you also find “Send reminder”, “End now”, “Copy as template” and “Download CSV”.

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Didn't find what you need?

Inside Symiko, “Help” is always there – in the browser the question mark at the top, in the app under “Menu”: there you'll find the handbook, your support contact and the “Create ticket” button. Questions about your own processes are best answered by your head office. For questions about Symiko itself, write to us at hello@symiko.de.