On the store device, you clock in without your own phone. You just enter your personal code. The device then shows you exactly the buttons that fit right now.
The time is always set by the server, not by the tablet. Without internet, the device saves your clock-in and sends it later.
How to clock in
On the start page, tap “Clock in”. If the device only has this function, you go straight to the code entry.
Enter your code and tap “Next”. The device shows your first name and whether you are currently clocked in.
When you start work, tap “Clock in”.
For your break, tap “Start break” and then “End break”.
When you finish work, tap “Clock out”.
If it worked, you hear a sound and see a green tick with the time, for example “Clocked in 08:12”. The device then goes back to the start by itself. If the code is wrong, it says “Wrong code, try again.” in red.
You do not have a code yet, or you forgot it? See Codes for employees on the store device.
Notice about your shift
If you have a shift planned today, the device shows it after you enter your code, for example “Your shift today: 10:00–18:00”. This way you can see straight away whether you are in the right place.
Clocked in too early: “Time counts from”
If you clock in well before your shift, the device shows a notice, for example “You are 20 min early for your shift.” Your manager sets how many minutes early this appears for each location. The default is 15 minutes.
| Setting | What is paid |
|---|---|
| “Clock-in” | The time from your clock-in. |
| “Shift start” | If you clock in up to 2 hours before your shift, your paid time only starts when your shift starts. The device tells you: “Your time counts from 10:00.” |
Your real clock-in time is always saved unchanged. The rule only changes when pay starts. If you really did start earlier because it was needed, your employer can use “Pay from clock-in” to pay the entry from your real clock-in time.
Your hours after clocking out
After “Clock out”, the device shows your hours for 5 seconds, for example “Today 8:12 h · Month +3:40 h”. Only you see this, right after your code. Then the display disappears again.
Forgot to clock in
If you have already started but did not clock in, the device notices this from your shift. After your code, it then says, for example, “You were scheduled from 10:00 but have not clocked in.”
Tap “Clock in now” if you are only just starting. Or tap “Add start time” if you started earlier.
When adding the time, the device asks “When did you start?”. Enter the time using the number pad.
Tap “Send”. The device now clocks you in and sends the time to your manager, for example “Start 09:55 sent for review.”
Forgot to clock out
If you left yesterday without clocking out, the device asks the next time you enter your code: “You didn't clock out yesterday.” and “When did you leave?”. This happens if you have been clocked in for more than 12 hours.
Enter the time you left and tap “Send”.
The device clocks out the old entry and sends your time to your manager.
After that, you can clock in as usual with “Clock in”.
If you are actually still at work, tap “I'm still here”.
Your employer checks added times
A time you add afterwards is not recorded straight away. It goes to your manager as a request. Your manager sees it in “Time tracking” among the open correction requests and taps “Accept” or “Decline”. How this works in detail is explained in Correcting working hours.
- Adding times only works with internet.
- You cannot go back very far on the device. Then it shows “That is too far back for this device. Please tell your manager.”
- If the time overlaps with another entry or a request is already open, the device tells you. Your manager then sorts out the rest.
Who's here?
Shift leads, partners and head office can see on the device who is here right now. Everyone else sees no names without a code.
In the empty code entry, tap “Who's here?”.
Enter your code as a shift lead, partner or head office.
The device shows first names with “here”, “break” or “missing”. No times are shown.
After entering your own code, you also find the “Who's here?” button right below the clocking buttons.
Photo when clocking
A location can set the device to take a photo when you clock in and out. This is optional and off by default. If it is on, after your code it says “Camera on – only your employer sees the photo.”
- Only your employer sees the photo, on the entry it belongs to. You can find it yourself in your data access report.
- Every photo is deleted automatically after 30 days.
- If there is no camera or no permission, you are still clocked in. The entry is then marked “no photo”.
- Entries clocked without internet never have a photo.
Important: For photos of employees, the employer needs consent or a works agreement, and must inform the team beforehand. Before a partner switches on photos, they confirm exactly that. Head office can ban photos for the whole system.
Reminders on the device
The device alerts you with a notice and a sound when something is not right with clocking. It never shows names, only numbers.
- If a shift has started and someone has still not clocked in after a few minutes, the device reports how many people are missing. Your manager sets after how many minutes this happens. The default is 15 minutes.
- If someone has been clocked in for 12 hours, the device reports it. The person also gets a notification “Clocked in for 12 hours” on their own phone.
- The device only alerts while people are working at the location: from the first to the last shift of the day. If there are no shifts that day, 7 am to 10 pm applies.
Without internet
If the internet goes down, just keep clocking as usual. The device shows “saved offline, will be sent” and shows at the top how many clock-ins are waiting. As soon as the connection is back, it sends them by itself. The tablet's time is then used, as long as it is plausible and no more than 72 hours ago.
Without internet, the device only recognises codes it has already seen with internet. You can read more about this in Codes for employees on the store device.
Frequently asked questions
Can I still clock in with the app on my phone?
Your manager decides this under “Store devices” with the “Clocking rule”: “Anywhere (app and time clock)”, “App only in the store” or “Time clock only”. “Time clock” means the store device. If clocking in the app is not allowed, the app shows a notice instead of the button.
I tapped “Clock out” instead of “Start break” by mistake. What now?
Simply clock in again with “Clock in” and ask for a correction with “Request correction” in “Time tracking”. Your manager will check it.