By default, employees and shift leads clock in themselves. The time is set by the server at the moment your tap arrives, not by your phone.
How to clock in
The quickest way is the ＋ → “Clock in” or “Clock in” on “Home”. Otherwise open “Menu” → “Time & pay” → “Time tracking”. The clock-in card is at the very top.
When you start work, tap “Clock in”. If you belong to several locations and have no shift, choose the location first. The clock shows “Running since …”.
For your break, tap “Start break” and then “End break”.
When you finish work, tap “Clock out”.
The card shows your hours for “Today” and “This week”. If an entry runs unusually long, Symiko asks whether you forgot to clock out. If no break is recorded, Symiko deducts the legal break, if head office has set this up.
Clocking on the store device
If there is a store device in your store, you clock in there without your own phone: enter your personal code and tap “Clock in”, “Start break”, “End break” or “Clock out”. How this works and what happens if you forget to clock in or out is explained in Clocking on the store device. You set your code under “My clock PIN” in “Time tracking”, see Codes for employees on the store device.
Whether you may also clock in with the app is set by your manager with the “Clocking rule”. With “Time clock only”, the app shows “Clocking in and out only at the time clock in the store.” instead of the button. “Time clock” here means the store device.
When the network is patchy
There is no real offline clocking in the app. If a tap does not arrive reliably, Symiko remembers it and shows that saving is not confirmed yet. Then tap “Try again” as soon as you have a connection again. The time that counts is when the tap arrives. If it was different, ask for a time correction.
Who clocks in
By default, shift leads and employees clock in, but partners and head office do not. Partners and shift leads change this for each person in “Time tracking” in the “Who clocks in” section. Nobody can change their own setting.