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Request holiday, report sick, absences

For
  • Team
  • Partner
Works in the browser and in the appUpdated

All absences go through one button: “Report an absence”. Holiday is requested and then approved. A sick note applies straight away.

Report an absence

  1. Open “Absences” through “Menu” → “Time & pay”. If you are sick, it is quicker via the + → “Report sick”. The form then opens with the type “Sick”.

  2. Tap the main button “Report an absence” at the top right.

  3. Choose the “Type”, for example “Holiday”, “Sick”, “Child sick”, “Day off”, “Training”, “Time off in lieu” or “Working from home”.

  4. Choose “From” and “To”. For a single day, you can choose “Half day only” or “By the hour” with times.

  5. If needed, choose a “Cover” and write a “Note”.

  6. Tap “Request”. When you report yourself or your child sick, the button is called “Report sick”.

  • “By the hour” works for sick, special leave, training, time off in lieu, unpaid leave, other and working from home, but not for holiday and child sick. You can choose from 15 minutes to 12 hours.
  • You only see “Working from home” if your employer has switched it on for you.
  • “Parental leave” and “Maternity protection” are entered by your employer.
  • You can take back an open request with “Withdraw request”.
In the browser
Half day and by the hour are tick boxes (“Half day only”, “By the hour”).
In the app
Under “Duration”, you choose between “Full day”, “Half day only” and “By the hour”.

Upload a sick note

When you report sick, “Upload sick note” appears. Take a photo of the certificate or choose a PDF (up to 20 MB). After that, it says “Sick note on file”. Only you and your employer see the reason for a sick note. Everyone else sees “Absent”. You can take back a sick note from today on the same day with “Withdraw entry”.

Approve requests

Partners and shift leads get a message and see “… open requests” on “Absences”, with “Approve” and “Decline”. All open requests are also collected under “Menu” → “Time & pay” → “Approvals”. Only the partner can cancel approved holiday, with “Cancel absence” and a reason, by agreement with the person. Partners can also report absences for others using “For whom?”, for example via the + → “Sick note”.

Appoint a deputy

If you are a partner and going on holiday, go to “Absences”, find the “Deputy for approvals” card and use “Appoint a deputy” to choose a person and a time period. You decide whether the person can decide on “Absence requests”, “Time corrections” or both. With “Revoke”, you end the deputy arrangement early. Sick notes are not passed on to the deputy.

Leave balance and team calendar

The “Leave balance” card shows your entitlement, days carried over, days taken, days requested and days left, as long as your yearly entitlement is in your personnel file. Under “Team calendar”, you see who is away when. Only the employer sees the reasons.

Frequently asked questions

Does a sick note need to be approved?

No. A sick note applies straight away and does not wait for approval. Your manager is informed.

I got sick during my holiday. What should I do?

Report sick with “Report sick” and upload your sick note. Your employer decides how the holiday days are handled. Symiko does not accept child sick during approved holiday.

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Didn't find what you need?

Inside Symiko, “Help” is always there – in the browser the question mark at the top, in the app under “Menu”: there you'll find the handbook, your support contact and the “Create ticket” button. Questions about your own processes are best answered by your head office. For questions about Symiko itself, write to us at hello@symiko.de.