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Swapping shifts

For
  • Team
  • Partner
Works in the browser and in the appUpdated

If you cannot work a shift, offer it to the team. Whoever takes it over still needs the manager's confirmation. Only then does the rota change.

Offer a shift

  1. Open the rota: employees and shift leads tap “Rota” at the bottom (employees can also use the ＋ → “Swap a shift”); partners open “Menu” → “Time & pay” → “Rota”.

  2. In “My week”, tap “Swap” next to your shift. Alternatively, tap “Offer shift swap” in the “Shift swap” section and choose the shift under “Which shift?”.

  3. Add a “Reason or note (optional)” if you like.

  4. Tap “Offer shift swap”. Your colleagues get a message.

As long as nobody has taken it, you can take back the offer with “Withdraw”. You can only offer shifts in the future.

Take over a shift

Offered shifts are listed in the “Shift swap” section. Tap “Accept shift”. The shift then shows “awaiting confirmation”, and the manager is notified.

Confirm a swap

For a waiting swap, partners and shift leads see the working time law notes for the person taking over. You decide with the tick (“Confirm swap”) or the cross (“Decline swap”). Waiting swaps are also collected under “Menu” → “Time & pay” → “Approvals”. Both people involved get a message. If the shift has already started, the offer expires.

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Inside Symiko, “Help” is always there – in the browser the question mark at the top, in the app under “Menu”: there you'll find the handbook, your support contact and the “Create ticket” button. Questions about your own processes are best answered by your head office. For questions about Symiko itself, write to us at hello@symiko.de.