Every system has its own words: some say branch, others store or restaurant. Under "Terms & language" you decide what Symiko calls locations, roles and modules in your system. The terms then apply on the web, in the app, in emails and in notifications – for everyone in your system.
Open Terms & language
In the browser, open "Menu" → "All settings" and tap "Terms & language" in the "Brand" area.
The page has two groups: "Locations and roles" (location, head office, partner, partner with several locations, shift lead, team member) and "Modules" (manual, Academy, feed).
- In the browser
- You set the terms in the browser.
- In the app
- In the app, the tile opens the page in the browser. Once saved, the terms also appear in the app.
Pick a suggestion
Open the drop-down list for the term you want to change. At the very top is the current term with "(default)" after it.
Pick a checked suggestion. The suggestions are German words. Each one shows the singular, plural, German article and the English word, for example "Filiale / Filialen (die) · branch".
Read the example sentences under "This is how it looks". Below them you see how it looks in English.
Tap "Save". Symiko shows "Saved. The new terms apply to everyone in your system right away."
| Term | Suggestions (selection, English word in brackets) |
|---|---|
| Location | Filiale (branch), Store (store), Restaurant (restaurant), Laden (shop), Betrieb (site), Café (café), Studio (studio) |
| Head office | Systemzentrale (head office), Head Office (head office), Franchisegeber (franchisor), Hauptverwaltung (headquarters) |
| Partner | Lizenznehmer (licensee), Franchisenehmer (franchisee), Betreiber (operator), Inhaber (owner), Systempartner (system partner) |
| Partner with several locations | Multi-Unit-Partner (multi-unit partner), Mehrfachpartner (multi-site partner), Area-Manager (area manager) |
| Shift lead | Store-Manager (store manager), Filialleitung (branch manager), Teamleitung (team lead), Schichtführer (shift supervisor), Restaurantleitung (restaurant manager) |
| Team member | Teammitglied (team member), Crew-Mitglied (crew member), Angestellter (employee) |
| Manual | Betriebshandbuch (operations manual), Systemhandbuch (system manual), Wiki (wiki), Leitfaden (guide), Wissensdatenbank (knowledge base) |
| Academy | Akademie (academy), Campus (campus), Lernportal (learning portal), Trainingscenter (training centre) |
| Feed | Newsfeed (news feed), Pinnwand (noticeboard), Infowand (info wall) |
Symiko uses the suggestions correctly in every form – in German with article, plural, case and the right place preposition, for example "Neue Filiale anlegen", "3 Filialen" or "in der Filiale" instead of "am Standort". The German pronouns "er", "sie" and "es" adjust too. In English, the English word is used, for example "branch" and "branches". For "Partner with several locations", the default is "Automatic from partner and location": if you choose licensee and branch, the role is then called "licensee with several branches".
Enter your own term
Choose "Own term …" in the drop-down list.
Fill in "German, singular" and "German, plural" and choose the "German article" (der, die or das), for example "Shop", "Shops", "der".
If you like, fill in the English "Singular" and "Plural". If you leave both empty, English keeps the default term.
Check the "German genitive (des …)". It is filled in for you (des Shops, der Filiale). Change it for words like "Kunde" → "des Kunden" – then Symiko also forms "den Kunden" correctly.
For the location, choose the "Preposition for the place": "in" ("in der Filiale", "im Laden") or "an" ("am Standort").
For roles (partner, shift lead, team member and so on) there is the tick box "Declined like an adjective". It is for German words like "Beschäftigte" (die Beschäftigten, ein Beschäftigter). Then enter the singular as it appears after "der" or "die".
For head office, the tick box "English with “the” in sentences" decides whether English says "the franchisor".
Check the example sentences under "This is how it looks" and tap "Save".
- Each word has 2 to 40 characters: letters (including umlauts and ß), digits, spaces, hyphens and full stops.
- Singular, plural and article are required. If something is missing, Symiko shows "Please enter singular, plural and article – or pick a suggestion."
- Enter English either completely (singular and plural) or not at all.
- The genitive is optional; if it is empty, the pre-filled form applies.
Tip: For your own term, Symiko builds the other forms using the usual rules. So read the example sentences carefully. If something sounds odd, a suggestion from the list is often the better choice.
Back to the default
"Reset all terms to default" sets every drop-down list back to the default. Only "Save" applies this for everyone. To reset a single term, choose the entry marked "(default)" in its list.
Language of the system
In the "Language of the system" section, choose "German" or "English" under "Default language" – or "No default (language of the person inviting)".
Tap "Save".
The default language applies to new accounts and to invitations without a location. If a location has a language set, the location's language still applies. Everyone can change their own language in their profile afterwards – see Change the language.
Where the terms apply
- On the web and in the app, in emails (for example the invitation) and in notifications on phones.
- Not in the help center: the guides here always use the default terms.
- Where it used to say "Symiko" but meant your system, it now shows your system's name – even without your own terms. In legal texts, on the sign-in page and wherever the platform itself is meant, it still says "Symiko".
Frequently asked questions
Who may change the terms?
Only head office with the "Onboarding" permission – the same permission as for the branding. Partners, shift leads and employees see the terms but cannot change them.
Do older posts or handbook chapters change?
No. The terms replace Symiko's fixed texts, such as menus, buttons and emails. Whatever you wrote yourselves stays exactly as it is, word for word.