Head office writes the news in the feed and the newsletter. Partners and teams read, comment (if allowed) and confirm required notices.
Publish a post in the feed
Open “Menu” → “Communication” → “Write a post” – or tap “New” → “Post” at the top.
Under “Type”, choose “Post” (stays in the feed) or “Story” (disappears after 48 hours and shows at the top in the story row).
Write the “Headline” and “Text” and add “Images and videos” if you like.
Choose the roles under “Visible to”. With nothing ticked, everyone sees it.
Tick “Required notice” if every location should confirm with “Read & understood”. Comments are then switched off automatically.
Tap “Publish”.
Later, the post shows “Confirmed by” with the number of locations. Via “…” you can edit it, withdraw it, allow comments or “Share as story”. The shared story shows a preview of the post and, if you like, your own text. It disappears after 48 hours and is only visible to people who may see the post. If you withdraw the post, the story disappears too. You check comments under “Review comments”. A new post does not send a push notification.
- In the browser
- “New” at the top (on a computer, at the top of the sidebar) or the “Publish a post” tile.
- In the app
- “New” at the top right → “Post” or “Story” – or “Menu” → “Publish a post”.
Send a newsletter by email
The newsletter is a separate module. If it is switched on for your system, head office has a “Newsletter” tile.
Open “Menu” → “Communication” → “Newsletter” → “Write newsletter”.
Write the “Subject” and “Content” and choose the “Recipients”: “Everyone in the system”, “Leadership only (head office, partners, shift leads)” or one of your own lists.
Tap “Save draft” and check the draft.
Tap “Send now” and confirm with “Send to … recipients”. Once a newsletter is sent, you cannot call it back.
If some emails did not go out, use “Retry failed sends”. A newsletter to everyone in the system also appears as a post in the feed.