Every check is saved with time and name – just the way the food inspection wants to see it. Symiko shows you what is due right now in your location's hygiene list.
Open Hygiene
- In the browser
- Team members and shift leads tap “Hygiene” at the bottom. Partners open “Menu” → “Hygiene & quality” → “Hygiene”; on a computer, the group is on the left in the sidebar.
- In the app
- As in the browser: “Hygiene” at the bottom or “Menu” → “Hygiene & quality” → “Hygiene”.
Tip: If your store has a store device with the “Hygiene” function, you can also enter checks there with your code. See Hygiene and checklists at the store device.
Under “Today” you find “Due now”, “Can still be entered”, “Later today” and “Done”. Checks you did not complete within their time window are listed under “Missed – enter late with a reason”. Checks you only record as needed are under “Topics”, for example under “Temperatures”. If you have several locations, choose the location at the top.
Enter a value
For the check under “Due now”, tap the input field. For readings the limit is shown next to it, for example at most 7 °C.
Enter the reading – or, for tick-off checks, choose “Yes” or “Not done”.
If the value is outside the limit, Symiko shows “outside the limit” and the required field “What did you do right away?”. Choose a suggestion or write what you did yourself. With “Take photo” you attach a photo.
Tap “Record”. Symiko confirms with “Recorded.” For a deviation, it also says that the managers will be notified.
Record without a connection
You can enter checks without internet too. Symiko saves the entry on the device and reports “Saved offline”. A notice shows how many entries are waiting for a connection; with “Send now” you send them as soon as you are back online. If an entry is recorded within its time window and arrives within 24 hours, it does not count as a late entry.
- In the browser
- The browser keeps the entries until you tap “Send now” or the page is back online.
- In the app
- The app tries again every 20 seconds and the next time you open it. Entries with a photo are not saved offline.
Close the day
In “Hygiene”, tap “Close the day” under “Today”. Once all time windows are over, the button is also in the notice at the top. The page shows all entries of the day with time and person.
Check that everything is done and tap “Close the day”. In the app you also confirm with face or fingerprint recognition.
Partners close the day; shift leads only if head office allows it (default: yes, see Who may sign off the day). This only works once the last time window of the day is over.
Record goods receipt
You record deliveries under “Topics” → “Goods & food” → “Receive goods” → “Record delivery”, with a photo of the delivery note, the temperature and, for poultry, minced meat, meat and fish, the batch. You save with “Save delivery”. Goods receipt needs a connection.
Frequently asked questions
Can head office enter values?
No. Everyone who belongs to the location can enter values – employees too. Head office sees the overview but does not record readings.
I made a typo. Can I change the value?
Records are never changed. You withdraw the entry with a reason and enter it again – see Adding checks late and withdrawing entries.