At the store device your team enters hygiene checks and checklists right in the store, without their own phone. Whoever enters something types their personal code first. So every entry appears in the records with name and time, plus the note “recorded on store device …”.
Everything still works in the app on your own phone too. The store device is an extra way, not a replacement.
What the tile shows
On the start page the “Hygiene” tile shows how many checks are due right now, for example “2 due”. If something is already late, it shows “1 overdue” in red. The start page never shows names.
Enter a check
Tap “Hygiene” and enter your code.
The device shows your location's list: “Due now”, “Can still be added”, “Missed – add with a reason” and “As needed”.
Tap the check. At the top you see the limit (for example at most 7 °C) and the last value.
Enter the reading on the number pad. Use “Minus” for sub-zero values and “Decimal point” for decimals. For tick-off checks tap “Done” or “Not done”.
Tap “Save”. The device confirms with “Saved.” and a sound.
If you catch up on a missed check, the device asks “Why only now?”. Write a short reason. Entries older than seven days can only be added by the partner.
When a value is out of range
If the value is outside the limit, the device shows “Limit not met”. Two things are then required: the immediate action and a photo.
Under “What did you do right away?” choose an action, for example “Door was open – closed”. If none fits, tap “Something else” and describe it briefly.
Tap “Take photo” and photograph, for example, the thermometer or the goods. “New photo” takes it again.
Tap “Save”. The device reports “Saved – with a deviation. The managers will be notified.”
The device shrinks photos automatically. You do not need to watch out for anything.
How managers then close the deviation is described in Working on deviations and actions.
Report a problem
Tap “Report a problem” at the bottom of the hygiene list.
Under “What is wrong?” choose a suggestion, for example “Fridge too warm”. If none fits, tap “Something else” and describe it briefly.
If it is urgent, choose “Urgent – risk for guests or goods”.
If you like, take a photo under “Photo (optional)”.
Tap “Report”. The device confirms with “Reported. The managers will be notified.”
Receive goods
Tap “Receive goods” at the bottom of the hygiene list.
Under “Who delivered the goods?” choose the supplier. If you bought it yourself, choose “Market purchase without delivery note” and say where.
Tap “Photograph the delivery note” and take a photo of it.
Under “What kind of goods?” choose the product group, for example “Chilled”. If the group has a temperature limit, the device asks for the measured temperature.
Enter the “Batch / lot” from the label if the device asks for it.
Answer “Packaging, smell and label in order?” with “Yes, in order” or “No – reject”. With “No”, say briefly what is wrong.
“Another item” records the next item. At the end tap “Save delivery”.
If something is rejected, the device reports “Goods saved – with an issue. The managers will be notified.”
Closing the day stays on the phone
Closing the day is not available at the store device. It is confirmed with a personal account, in the app even with face or fingerprint recognition. If the day is not closed yet, the device reminds you: “The day has not been closed yet. Closing is done in the app.” How closing works is described in Recording temperatures and checks.
Inspector is here
When the food inspection arrives, managers can give it access to the records right at the device. This only works with the code of a shift lead, partner or head office, and only with internet.
Tap “Hygiene” and enter your code as shift lead, partner or head office.
Tap “Inspector is here”.
The device shows a QR code and a six-digit code. The inspector scans the QR code and enters the code on the page.
Tap “Done” when they have everything.
Below the code it says until when the access is valid. Managers are told that an access was created. More on this in Inspection report as PDF and link for the inspector.
Reminders in stages
If a location has a store device with hygiene, the device reminds first, not the individual phones. If a check is left undone, the reminder moves up step by step.
| When | Who | How |
|---|---|---|
| The check becomes due | the store device | notice with sound, for example “Hygiene: 2 checks due” |
| After the first period without an entry (default 15 minutes) | the shift lead | notification on the phone |
| After the second period without an entry (default 45 minutes) | the partner | notification on the phone |
| The check is overdue | the store device | notice “Hygiene: 1 check overdue” |
| All time windows of the day are over and closing is missing | the store device | notice “The day has not been closed yet” |
- Partners and head office set the periods per location under “Store devices” in the “Hygiene reminders” section: “First period (minutes)” from 5 to 240 and “Second period (minutes)”, which must be longer, at most 480.
- Reminders only come while the location is working: from the first to the last shift of the day, or from 7 am to 10 pm if there are no shifts.
- If the device has not been connected for more than 24 hours, the system reminds people directly again, as without a store device.
- Managers can switch off the sound for each device.
Without internet
If the internet goes down, you can still take readings, receive goods and report problems. The device says “Saved without a connection. It will be sent once the connection is back.” Photos stay safely on the device until then too. The tablet's time counts if the entry is at most 72 hours old. Saved records cannot be changed afterwards.
- Without internet the device only accepts codes it has already recognised with internet. Otherwise it shows “Without internet this device does not know this code yet.”
- The device learns your code as soon as you have entered it once with internet – when clocking in, for hygiene or for checklists. It never remembers a start code: choose your own code first.
- If the device has not loaded today's list yet, the list is missing offline. “Receive goods” and “Report a problem” still work.
- Only a limited number of entries and photos fit into the storage. If it is full, the device tells you. Then wait until the connection is back.
- “Inspector is here” and checklists only work with internet.
Tick off checklists
The “Checklists” tile shows how many lists are due today, for example your location's opening or closing checklist.
Tap “Checklists” and enter your code.
Choose the checklist.
Answer each item with “Yes” or “No” or enter the requested value. If an item needs a photo, take it right at the device.
If a value is outside the limit, write under “What did you do?” what you did.
Tap “Complete checklist”. While required items are still missing, it says above it, for example, “2 still open”. When everything is filled in, the device confirms with “Checklist done.”
You only see checklists you are responsible for. Checklists only work with internet at the device. Without a connection it shows “Checklists only work with a connection. Please try again shortly.”
Frequently asked questions
Do I now have to enter everything at the store device?
No. Hygiene and checklists still work in the app on your phone. Both ways end up in the same records.
How do managers see where an entry was made?
In the hygiene overview, entries from the device show “recorded on store device …” with the device name, plus “(offline)” without internet. Who made the entry is shown as always.
How long am I recognised after entering my code?
Only for that one task. After saving, after 30 seconds without input or when the app goes to the background, the device asks for the code again.