Hygiene records cannot be changed: a saved entry is never edited or deleted. If something is missing, it is added later as a late entry with a reason. If something is wrong, it is withdrawn and entered again. Both stay visible.
Add a check late
In “Hygiene”, tap “Day overview” under “Today”. For managers, the button is called “Close the day”.
Choose the day at the top, for example “Yesterday” or a date. In the app, you move between days with “Previous day” and “Next day”.
The missing checks are listed under “Pending – add late entry”. Enter the value.
Fill in the required field “Why is this entered late?”, for example “Copied from paper list”, and tap “Record”.
- Anything recorded after the end of the time window, on a past day or after the day was closed counts as a late entry. The entry then shows “late entry” and the reason.
- Only partners can add checks for days more than 7 days ago.
- You cannot enter anything for the future.
Withdraw a wrong entry
Find the entry in the “Day overview” and tap “Withdraw entry”.
Under “Why withdraw it?” say what was wrong, and tap “Withdraw entry” again.
Symiko reports: “Withdrawn. The entry stays visible; enter the correct value as a new entry.” Then enter the correct value again.
Managers can withdraw entries at any time. Whoever made an entry can withdraw it on the same day.
How you can tell nothing was changed
Every entry is linked to the one before it. If nothing was changed afterwards, the day overview shows “All entries are stored safely and unchanged.” and the inspection report shows “complete” under “Audit chain”. Each entry also shows its source: “Web”, “Web (offline)”, “App” or “App (offline)”.