You can delete your account yourself at any time. After that, you can no longer sign in. This cannot be undone.
How to delete your account
Open your profile: on a phone, the circle with your photo or initial at the top right; on a computer, your name at the bottom of the sidebar.
At the very bottom, tap “Delete account …”. The “Delete account” card explains what is deleted and what is kept.
In the “Type DELETE to confirm” field, type the word DELETE.
Tap “Delete account permanently”. You land on the sign-in page with “Your account has been deleted.”
If you have set up a second factor, Symiko first asks for the code from your authenticator app.
What happens to your data
- Your access and the stored device links are deleted immediately.
- If you are still employed, your employer keeps your personnel file because the law requires it. Three months after you leave, it is anonymised automatically.
- If you are no longer employed, your name, contact, bank, tax and social security details, religion, health insurance and health documents are deleted immediately.
- Working hours (2 years) as well as absences and payroll records (until the end of the 6th calendar year) are kept without your name and then deleted automatically.
When it does not work
The last account of a head office cannot be deleted – otherwise nobody could manage the system any more. Invite another person to head office first.
Frequently asked questions
Can my employer delete my account?
Your employer can end or block your access from a certain date, for example when you leave. Deleting the account itself is something you do in your profile.
Should I back up my data first?
If you want a copy, download it beforehand in your browser with “Download my data”. Once the account is deleted, this is no longer possible.