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Privacy: where is your data stored?

For
  • Head office
  • Partner
  • Team
Works in the browser and in the appUpdated

This is a short summary of where Symiko stores your data and how access is controlled. The privacy policy is what counts – it lists all service providers with their legal bases.

Where the data is stored

Service providers according to the privacy policy
What forService provider and location
Database, sign-in, filesSupabase (contracting party in Singapore), servers in Frankfurt am Main (Germany)
Delivery of website and appVercel, server functions in Frankfurt; static content via a worldwide network
Sending emailsResend (USA)
Encrypted backupsCloudflare (storage in the EU) and Apple iCloud
Push notifications in the appApple and Google via Expo

For service providers outside the EU, the privacy policy names the legal basis for each transfer.

Who sees what

  • You only see what your role allows. The database checks this itself, not just the app.
  • Personnel files are kept by the employer, that is the partner. Head office does not see the personnel files of its partners' teams.
  • Changes to files, pay, documents and permissions are recorded in the change log – with field names, without contents.

No tracking

Symiko uses no analytics, tracking or advertising services. The website sets no cookies; after you sign in, Symiko only stores what your session needs.

Exercise your rights yourself

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Didn't find what you need?

Inside Symiko, “Help” is always there – in the browser the question mark at the top, in the app under “Menu”: there you'll find the handbook, your support contact and the “Create ticket” button. Questions about your own processes are best answered by your head office. For questions about Symiko itself, write to us at hello@symiko.de.