If you no longer know your password, you reset it yourself – all you need is access to your email inbox.
Reset your password
On the sign-in page, tap “Forgot password?”.
Enter your address under “Email” and tap “Request link”.
Open the “Reset your password” email and tap “Set new password”. If you cannot find it, check your spam folder.
On the “New password” page, enter your new password twice (“New password” and “Repeat password”) and tap “Save password”.
You are then signed in and land on “Home”.
For security reasons, Symiko does not say whether an account exists for an address. The message always reads: “If an account exists for this address, a link is on its way.”
- If you have set up a second factor, Symiko first asks for the code from your authenticator app and then shows the password form.
- You can request one link per address every five minutes. After too many attempts, you see “Too many requests. Please wait five minutes and try again.”
- If the link has expired or has already been used, tap “Request a new link”.
- In the browser
- Everything happens in the browser.
- In the app
- You request the link in the app. The link in the email opens the page for setting a new password in your browser; afterwards, you sign in to the app with your new password.
Change your password while signed in
Open your profile: on a phone, the circle with your photo or initial at the top right; on a computer, your name at the bottom of the sidebar.
In the “Change password” section, enter the new password under “New password” and “Confirm password”.
Tap “Change password”. Symiko confirms with “Password changed.”
The same rules apply as when you create your account: at least 10 characters and no password from known data breaches.