A Symiko account is always created through an invitation – from your head office or your employer. This automatically gives you the right role and your location. There is no open sign-up.
How to create your account
Open the link from your invitation. If it comes by email, it is called “Your invitation to …” and has a “Create account” button. Some invitations also reach you directly as a link, for example in a message.
Symiko briefly shows “Checking invitation …” and then “You have been invited to” with the name of the system, your role and your location.
The “Email” is already filled in and cannot be changed. Under “Your name”, check that your name is correct and fix it if needed.
Under “Set a password”, choose a password with at least 10 characters.
Tap “Get started”. Symiko shows “Creating your account …” and then opens “Home”.
Which passwords work?
- At least 10 characters. Special characters or numbers are not required – a long sentence works well.
- Symiko rejects passwords that appear in known data breaches. You then see: “This password appears in known data breaches – please choose another.”
Confirm your email
Usually you are signed in right after “Get started”. If you see “Almost done: please confirm your email address using the email we have just sent you.” instead, open the email and tap the link in it. Then sign in at symiko.de/login.
If it does not work
| Message | What you can do |
|---|---|
| “Invitation no longer valid” | The link has already been used or has expired. If you have already accepted the invitation, tap “Go to sign-in” or “Forgot password?”. Otherwise, ask the person who invited you for a new invitation. |
| “There is already an account for this email – please sign in.” | You already have an account. Sign in at symiko.de/login; if you no longer know your password, use “Forgot password?”. |
| “Invitation currently unavailable” | Wait a moment and tap “Try again”. If that does not help, open the invitation link again later. |
In the browser or in the app
- In the browser
- The link opens the invitation page in your browser, in the language the invitation was sent in.
- In the app
- If the Symiko app is installed, the link opens the app directly. There you can switch between “Deutsch” and “English” at the top.
Frequently asked questions
How long is my invitation valid?
By default, 14 days. After that, you need a new invitation from your head office or your employer.
Can I sign up without an invitation?
No. At symiko.de/registrieren you only see the note “Access by invitation only”. If you would like to use Symiko for your own system, write to hello@symiko.de.