You find your system's manual under “Knowledge” – team members tap “Guide” in the bar at the bottom. You have to confirm chapters marked “Please confirm” – your confirmation is recorded with the date.
Read and confirm a chapter
Open “Knowledge” (team members: “Guide” at the bottom). Under “Manual” you find all chapters, with emergency chapters at the very top under “In an emergency”.
Open a chapter marked “Please confirm”. If there is a deadline, it is shown next to it.
Read the chapter and, in the “Confirmation” box, tap “Read & understood”.
The chapter now shows “Confirmed by you”, and the list shows “CONFIRMED”.
If head office changes a chapter you have confirmed, a note about the change appears along with the “Change read & understood” button. Open chapters and required updates are also listed under “My tasks” (“To do”).
Search, glossary, printing
- Search: type into the “Search the manual” field at the top and press Enter. It searches the title and text of all chapters; “Clear search” takes you back.
- Glossary: the “Glossary” link next to “Manual” shows your system's terms in alphabetical order. Glossary terms are highlighted in the text.
- Printing: with “Print” and “Print or save as PDF” you print everything you are allowed to see.
- If a chapter exists in several languages, you switch the language at the top of the chapter.
Partners: confirm receipt of the manual
Partners also confirm once that they have received the manual. Under “My tasks” you find the “Confirm you received the manual” card with the “Confirm receipt” button.
A chapter is missing?
Chapters can be limited to certain roles. Team members and shift leads only see chapters marked “Requires a signed NDA” once the partner has stored a non-disclosure agreement for them – Symiko then shows a note.